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Exchange/Replacement Policy

PRODUCTION TIME - SHIPPING - EXCHANGE POLICY - CARE

WHAT IS YOUR RETURN POLICY?

      • Since swimwear is HANDMADE to order, ALL sales are final however we do accept exchanges of size and or style on full priced items.
      • Exchanges must be sent back within 7 business days of receipt
      • Items MUST be unworn/unwashed, have tags attached and liners in place (please try on swimwear over underwear)
    • - If we receive a suit that has been worn we will send the suit back to you without exchange or refund, and you will be banned from future purchases.

Cancellations MUST be made within 24 hours of your purchase. Items will be prepped for production within 24 hours and then cannot be changed or canceled after this period.

 

HOW TO EXCHANGE

An Exchange Form will be included in your shipment along with your invoice. This will include the instructions to send back your item/s. Should you need an additional copy, please email us. A store credit minus any shipping charges or discounts will be issued.

Customer is responsible for any additional fees if the exchanged suit retails at a high price and for shipping the item back to them after exchange is completed. You will be invoiced the shipping amount before we send it back to you.

 * SALE OR PROMOTIONAL ORDERS OVER 10% OFF IS FINAL SALE, NO EXCHANGES.
** ALL JEWELRY AND ACCESSORIES FINAL IS SALE  
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Damages Received

- In the unlikely event your item comes damaged, we can offer a replacement. Damages must be claimed within 3 business days of confirmed delivery. Please email us at info@bikinicrushswimwear.com with images and provided its in stock this can be replaced.

If damages occur during shipping the buyer must file a claim to reclaim money for the expense of shipping the item back to Bikini Crush Swimwear. Bikini Crush Swimwear will cover the cost to send a replacement to the buyer non express.

 We understand that online shopping can be difficult especially with swimwear, if you are dissatisfied for any reason please contact us first to resolve any issues. We WANT you to look and feel Fabulous in your Bikini Crush Swimwear and we will work our best to make sure you feel happy with your purchase. 

Items not covered under our warranty of damages:

- General wear and tear
- Past 3 business days of your confirmed delivery date - Discoloration of fabrics and hardware due to continuous salted water and/or chlorine exposure.

 

Promotional Swimwear

Promotional coupons at checkout, sale or custom designed and fit bikinis are Final Size, No returns or exchanges, NO exceptions. We do not price adjust. If you ordered and we run a sale we cannot back date any order pricing.